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Your privacy is protected by the Privacy Amendment (Private Sector) Act 2000 and we are bound by the National Privacy Principles. Our Privacy Statement is created to outline the collection, use, disclosure, security and access procedures of SYMPLER SUPER SLEEPER PRO® and to assist you in understanding your rights under the Privacy Act.
Use of Data
Generally we use the information we collect about you for three purposes: to facilitate your order, to let you know about products & services and to create a more enjoyable, more personalised experience for you. We may also use this information to inform you if you have won a contest or competition. We only collect customer information that is necessary for what we do and in ways our customers would expect. For example, we need your name, address and contact details to service your order and if you elect to use your credit card for payment, your card details.
We may also use the information we collect to keep you abreast of changes to our website, to inform you about new products and services or to let you know about special offers you might find worthwhile. If you would rather not receive this information, you can contact us on (02) 9387 4100 and let us know.
We value your privacy and the information you consent to share in relation to our SMSmarketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.
All images appearing on SYMPLER SUPER SLEEPER PRO® and Two Marketing and Events website are the exclusive property of SYMPLER SUPER SLEEPER PRO® and Two Marketing and Events and are protected under the Australian, European, United States and International Copyright laws.
The images may not be reproduced, copied, transmitted or manipulated without the written permission of SYMPLER SUPER SLEEPER PRO® and Two Marketing and Events.
Use of any image as the basis for another photographic concept or illustration (digital, artist rendering or alike) is a violation of the United States and International Copyright laws.
SYMPLER SUPER SLEEPER PRO® and Two Marketing and Events will pursue legal action against any individual or company that violates these copyright laws.
All images are copyrighted © 2016-2021 SYMPLER SUPER SLEEPER PRO® and Two Marketing and Events.
In terms of disclosure, there are instances where your name and address might leave our system. We may disclose your information to carefully screened agents and/or contractors for the purpose of administration and to service your order. Any agents and/or contractors of SYMPLER SUPER SLEEPER PRO® and all other SYMPLER SUPER SLEEPER PRO® products who have access to personal information are required to protect this information in a manner that is consistent with this Privacy Statement. That means, for example, not using the information for any purpose other than that to carry out the services they are performing on behalf of SYMPLER SUPER SLEEPER PRO®. From time to time SYMPLER SUPER SLEEPER PRO® also shares customer information – never credit card information – with trustworthy third parties that wish to market quality products or services to you. You can tell us not to share this information at any time by calling us on (02) 9387 4100. We may disclose personal information in response to legal process, for example, in response to a court order or a subpoena. We may also disclose such information in response to a law enforcement agency’s request.
Protecting your privacy is our top security concern! At SYMPLER SUPER SLEEPER PRO® we will take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up to date and is either stored or destroyed in a secured environment accessed only by authorised persons. In addition to password identification, we also employ Secure Server Software (SSL) to maintain the privacy of your personal data.
Access & Maintenance of your Details
You will always have access to the information that you provide to us. You can easily edit or update your personal information by contacting us on (02) 9387 4100.
How to Contact us
If you have any questions, concerns or complaints please contact our privacy officer on (02) 9387 4100.