Fast Dispatch from Sydney & Melbourne

We offer FREE shipping on all orders over $149. For orders under $149, a flat shipping fee of $9.95 applies. All orders are carefully packed and dispatched from our Sydney warehouse as quickly as possible. Orders placed on weekends or public holidays will be processed on the next business day.

  • Same-Day Dispatch: Place your order before 11:30 AM (AEST) on any business day, and we’ll ship it out the very same day.
  • 24-Hour Processing: All other orders are dispatched within 24 hours during standard business hours.

Delivery Timelines

Once your order has been dispatched, the following delivery windows typically apply:

Region Estimated Delivery Time
Metro Areas 2 – 3 Business Days
Regional Areas 5 – 9 Business Days
WA & NT 7 – 14 Business Days

Note: While we dispatch quickly, these timelines are estimates provided by our courier partners.

Tracking Your Order

As soon as your order leaves our warehouse, you will receive a tracking link via email. We partner with Australia’s most trusted couriers to get your products to you safely:

  • Australia Post: 13 76 78
  • Couriers Please: 1300 361 000
  • Border Express: 1300 100 239

How much does shipping cost?

We offer free shipping on orders over $149. Orders below this amount incur a flat shipping fee of $9.95.

How long will my order take to arrive?

Metro areas typically receive orders within 2–3 business days, while regional locations may take 5–9 business days. Delivery times may vary during peak periods.

Do you ship internationally?

At this time, we only ship within Australia and do not offer shipping to New Zealand or other international destinations.

What if my order hasn't arrived?

If your order is taking longer than expected, please contact our customer support team and we'll be happy to investigate for you.

Need further help?

  • 💬 Live Chat

    Chat with our support or sales team for immediate assistance during business hours.

    Live Chat 
  • 📧 Email Support

    Simply send the details of your enquiry to support@supersleeperpro.com.au, and our team will get back to you within 3–5 business days.

  • 📞 Product Enquiries

    Ask more questions about a product you’ve got your eye on. Available 9am – 5pm weekdays.

    Call (02) 9387 4100 
  • 📞 Customer Service

    For anything about an existing / previous order, or if you just need a little extra help. Available 9am – 5pm weekdays.

    Call (02) 9087 9640